Parkwood Connect - Client Support

Parkwood Connect is our online customer support center.
Home owners can login to make & track service requests, 24/7.

Client’s Login Here

Should any unexpected problem arise with your new home, we make it a priority to get it fixed, fast. Once a request is made, your Service Coordinator will contact you within one to three business days to help make whatever’s wrong, right again.

#129, 625 Parsons Road SW, Edmonton, AB  T6X 0N9  |  Ph. 780.436.8118  |  Toll Free. 1.877.436.8118

Warranty Coverage

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Rest assured knowing that your Parkwood home comes with a comprehensive warranty plan.

Warranty coverage on all Parkwood homes includes:

  • 1 year service coverage to ensure your home is running efficiently and to our high standards.
  • 5 year structural warranty against any major deficiencies.


Alberta New Home Warranty

Alberta New Home Warranty

Being a member of the Alberta New Home Warranty Program for over 20 years is your added assurance, in writing, of an experience that’s positive and secure from the outset. You can purchase with confidence knowing you’re covered by the best new home purchaser protection in Canada!


If you would like more information on Parkwood’s Warranty and Service Coverage, please contact your nearest Sales Associate.